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Cigna Health Insurance Review 2025

In-depth review of Cigna's premium health insurance. Global network access, comprehensive coverage, and international expertise.

3.8/5
Based on 3,200+ reviews

Quick Summary

Market Share:~4%
Starting Price:$105/month
Global Network:170 countries
Best For:International coverage
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Cigna Health Insurance Overview

Cigna is a global health services company offering premium health insurance in New Zealand with access to an extensive international medical network. Particularly appealing to expatriates, frequent travelers, and those seeking coverage both in New Zealand and abroad.

With operations in over 30 countries and a network spanning 170 countries, Cigna brings unparalleled international healthcare access. Their policies are designed for those who need comprehensive coverage with the flexibility to access medical care anywhere in the world.

Key Features

Global medical network
International coverage
Premium service standards
Expatriate specialist
Direct provider billing
24/7 assistance line
Multilingual support
Evacuation coverage

Company Facts

Founded:1982 (Global)
Global Customers:180 million+
NZ Members:45,000+
Network Countries:170+
Financial Rating:A+

Cigna Plans & Pricing

Core

Essential Coverage

From $105/month
NZ hospital coverage
Specialist consultations
Diagnostic tests
Emergency overseas care
Basic dental cover
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Most Popular

Global

International Access

From $195/month
Worldwide coverage
Comprehensive hospital
International specialists
Medical evacuation
Comprehensive extras
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Premier

Complete Protection

From $285/month
Unlimited global access
Premium hospital benefits
Executive health checks
Concierge services
Mental health support
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Cigna: Pros & Cons

Pros

  • Global Network Access

    Access to healthcare providers in 170+ countries worldwide

  • Expatriate Specialist

    Expertise in serving international and mobile populations

  • Strong Financial Backing

    A+ rating with global company resources

  • 24/7 International Support

    Round-the-clock assistance in multiple languages

  • Medical Evacuation

    Coverage for emergency medical transportation

  • Premium Service Quality

    High-touch customer service and direct billing

Cons

  • Premium Pricing

    Among the most expensive health insurance options in NZ

  • Small NZ Market Share

    Limited local presence and brand recognition

  • Smaller NZ Network

    Fewer relationships with local NZ providers

  • Complex Policies

    International coverage options can be confusing

  • Overkill for Locals

    May be excessive for those not traveling internationally

  • Limited Plan Options

    Fewer choices compared to local competitors

What Customers Say About Cigna

4/5

"Perfect for my expatriate lifestyle. Used coverage in three different countries without issues. The global network and 24/7 support are invaluable when traveling."

Andrew M.Global
4/5

"Premium service quality and comprehensive coverage. Yes, it's expensive, but worth it for the peace of mind and international access. Claims processed smoothly."

Patricia L.Premier
3/5

"Good international coverage but probably overkill for someone who mainly stays in NZ. The price is high compared to local insurers. Service is professional though."

Kevin T.Core

Final Verdict: Is Cigna Worth It?

3.8/5

Premium Choice for International Coverage

Cigna is the premium choice for expatriates, frequent international travelers, and those requiring global healthcare access. While pricing is among the highest in the market, the comprehensive international network and evacuation coverage provide unique value for mobile populations. For NZ-only residents, local insurers may offer better value, but Cigna excels for those with international healthcare needs.

Best suited for:

  • • Expatriates and frequent travelers
  • • International business people
  • • Those living between countries
  • • People wanting global network

Consider alternatives if:

  • • You mainly stay in New Zealand
  • • Budget is a primary concern
  • • You prefer local NZ providers
  • • International coverage not needed

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